Q: Is it safe to enter my card number online?
A: You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
All orders are processed through a secure checkout system provided by Datacash Ltd. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
Q: Can I come back to my cart later?
A: if your browser accepts cookies, you will be able to come back to your cart and any items in your cart will still be waiting for you. Most common browsers will accept cookies unless you tell them not do. if your browser does not accept cookies, you will be assigned a new cart and you will have to reenter your order when you return.
Q: What are your shipping rates?
A: All items are shipping free within 7-14 working days to your door! And no sale tax!
Q: Are all your items in stock?
A: Yes, but occasionally available inventory might reduce due to the great demand. If for any reason an out of stock item is still displayed and you have paid, then we will contact you as soon as possible and refund you. Hope your understanding.
Q: Which credit cards can I use?
A: Currently, we accept Paypal, American Express, MasterCard, Discover and Visa,AE,JCB with additional payment options coming soon. You may also use gift cards that are issued by any of these participating credit card companies.
Q: What shipment methods do you offer, and how long will my order take?
A: In general case, we ship order via EMS, sometimes DHL (which need extra 15$ shipping fee), TNT and FedEx (which need extra 20$ shipping fee). The shipping time will vary based on where you are located and whether the product you ordered is in stock. We will notify you the estimated delivery time of your item. If your items are in stock, we will deliver it to you within 7-14 working days.
Q: Will I need to sign for my order on delivery?
A: Yes, all deliveries must be accepted in person and signed for on delivery. If you are not in when the item arrives,the courier will leave you a note and you can ask to arrange another day for delivery.
Q: Can I exchange or return my purchase?
A: Yes, if you want. For further information about exchange and return, please refer to our Returns.
Q: Does your site provide wholesale?
A: Yes, we have provided wholesale, if you want, please contact our customer service representatives through email directly.